Technical Support Specialist HVAC Building Services

Job title: Technical Support Specialist – HVAC & Building Services
Location: Dublin, Co Dublin
Company: Specialist HVAC Systems Supplier
Package: Up to €65,000 DOE

The Company

A major Irish HVAC systems supplier providing heating and cooling solutions to the commercial, industrial and high-density residential building services market.

Based in Dublin, the business works closely with mechanical contractors, consultants and building services engineers, supplying HVAC plant and associated equipment alongside technical design, product selection and system support.
Their in-house technical teams support a broad range of heating, cooling and building services applications, with a strong focus on energy efficiency, system performance and practical technical support throughout the project lifecycle.

The Role – Technical Support Specialist

As Technical Support Specialist, you will be the first point of contact for technical queries across a broad portfolio of HVAC products and building services systems. Based in the Dublin head office, you will support contractors, field service engineers and internal teams with fault finding, troubleshooting and product guidance.

This is a key position within the service function, ensuring that heating, cooling and ventilation systems operate efficiently and that customers receive expert, responsive support. Your work will directly impact service delivery standards, customer satisfaction and long term client relationships.

Key Responsibilities

• Provide first line technical support across a wide range of HVAC products including heating and cooling systems
• Diagnose and troubleshoot mechanical and system related issues over phone and email
• Support field engineers and service technicians with technical guidance and product expertise
• Escalate complex technical issues to senior engineers or specialist product teams where required
• Maintain accurate service records, warranty information and technical logs within the CRM system
• Assist in the preparation of technical documentation, user guides and FAQs
• Collaborate with service, engineering and sales teams to ensure consistent customer support
• Promote best practice in system performance, energy efficiency and product application

About You

• Qualification in Mechanical Engineering, Building Services Engineering or related technical discipline
• Experience in a technical support, service desk or HVAC support role
• Strong knowledge of HVAC systems, heating and cooling equipment or building services products
• Logical and methodical approach to fault finding and troubleshooting
• Excellent communication skills with the ability to explain technical information clearly
• Comfortable managing multiple queries and priorities in a fast paced environment
• Experience using CRM systems and maintaining accurate service documentation
• Professional, customer focused and solutions driven

What’s on Offer

Salary: Up to €65,000 DOE

Benefits:

• Annual bonus scheme
• Pension scheme
• Life assurance and critical illness cover
• Employee assistance programme
• Health and lifestyle screening
• Structured training and ongoing professional development
• Career progression opportunities within a large, established organisation
• Supportive and collaborative team environment

Why Apply?

This is an excellent opportunity for a technically strong HVAC professional who enjoys problem solving and supporting engineers and contractors on live building services projects. You will gain exposure to a wide range of commercial and residential HVAC systems while building your expertise within a respected and technically advanced organisation.

With continued growth in Ireland’s commercial construction and high density residential sectors, this role offers long term stability, structured career progression and the chance to become a recognised technical expert within the HVAC building services market.

How to Apply

If you are interested in this Technical Support Specialist role, please send your CV to stephen@breaghrecruitment.com or call 015314345 for a confidential discussion.

Why Breagh Recruitment

At Breagh Recruitment, we specialise in recruiting Technical Support Specialists, HVAC Engineers and Building Services professionals across Ireland’s construction and mechanical services sector. We understand the technical demands of HVAC support roles and work closely with leading suppliers and contractors to connect experienced candidates with high quality opportunities.

If you are exploring Technical Support Specialist jobs in Dublin, HVAC technical support roles or building services engineering positions, speak to our specialist team today.

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