Operations Director – Technical Services / Hard Services FM
Dublin, County Dublin, Ireland
€120000 p.a.
Site Management
Posted 4 hours ago
Job title: Operations Director – Technical Services / Hard Services FM
Location: Leinster & Connacht
Company: Established Irish Technical Services Business
Package: €120,000 to €150,000 package
The Company
This established Irish technical services business has built a strong reputation across service, maintenance and project delivery within hard services, M&E and engineering-led environments.
With long-standing customer relationships, a growing recurring revenue base and a strong operational platform already in place, the business is now entering the next phase of growth with a major focus on operational structure, customer retention, KPI-driven performance and scalable service delivery systems.
Operating nationally across technical service and maintenance operations, the company combines strong technical capability with a hands-on operational culture and direct access to senior decision makers.
The Role: Operations Director
This Operations Director role is a Nationwide role and reports directly to the Managing Director.
This is a highly operational leadership position within a fast-moving engineering and technical services environment. The successful Operations Director will lead service operations, maintenance delivery, operational customer management and field-based technical teams while helping to professionalise and strengthen the next phase of business growth.
This is not a corporate desk-based COO role and it is not purely a technical HVAC leadership position.
The role requires an operationally strong leader with energy, urgency, accountability and customer management capability who is comfortable being visible throughout the business, engaging directly with operational teams, supporting customers and driving standards in real time.
The successful candidate will oversee service operations, PPM delivery, reactive maintenance, technical field operations, project oversight, KPI governance and operational process improvement across the business.
The Role will involve:
You are likely coming from a hard services FM, technical services, building services or engineering-led operational environment where you have managed field-based teams and customer-facing operations.
You bring strong operational energy, urgency and accountability while remaining commercially aware and highly organised.
You are comfortable leading from the front, engaging directly with operational teams, solving problems in real time and improving standards across fast-moving service operations.
This Operations Director role will suit somebody who enjoys operational influence, autonomy and the opportunity to shape the future structure of a growing engineering services business.
What’s on Offer
Salary: €105,000 to €120,000 DOE
Benefits:
This is a rare opportunity for an Operations Director to step into a genuinely influential leadership role within an established Irish technical services business with strong existing foundations and long-term growth plans.
The company already has strong technical capability and customer relationships in place. The focus now is on strengthening operational structure, improving delivery consistency and building scalable systems for the next stage of growth.
For the right Operations Director, this role offers real operational ownership, visible influence and the ability to make a meaningful impact within a highly respected engineering-led business.
How to Apply
Call Stephen Nugent on 015314345 or email stephen@breaghrecruitment.com for a confidential discussion.
Why Breagh Recruitment
Breagh Recruitment specialise in recruiting Operations Directors, Technical Services Managers, Hard Services FM leaders and senior operational professionals across the building services, M&E, engineering services and technical operations sectors throughout Ireland and Europe.
We understand the operational leadership, customer management and accountability required to succeed within fast-moving technical service environments and work closely with candidates seeking long-term operational influence and progression opportunities.
Location: Leinster & Connacht
Company: Established Irish Technical Services Business
Package: €120,000 to €150,000 package
The Company
This established Irish technical services business has built a strong reputation across service, maintenance and project delivery within hard services, M&E and engineering-led environments.
With long-standing customer relationships, a growing recurring revenue base and a strong operational platform already in place, the business is now entering the next phase of growth with a major focus on operational structure, customer retention, KPI-driven performance and scalable service delivery systems.
Operating nationally across technical service and maintenance operations, the company combines strong technical capability with a hands-on operational culture and direct access to senior decision makers.
The Role: Operations Director
This Operations Director role is a Nationwide role and reports directly to the Managing Director.
This is a highly operational leadership position within a fast-moving engineering and technical services environment. The successful Operations Director will lead service operations, maintenance delivery, operational customer management and field-based technical teams while helping to professionalise and strengthen the next phase of business growth.
This is not a corporate desk-based COO role and it is not purely a technical HVAC leadership position.
The role requires an operationally strong leader with energy, urgency, accountability and customer management capability who is comfortable being visible throughout the business, engaging directly with operational teams, supporting customers and driving standards in real time.
The successful candidate will oversee service operations, PPM delivery, reactive maintenance, technical field operations, project oversight, KPI governance and operational process improvement across the business.
The Role will involve:
- Leading operational performance across service and technical operations
- Driving accountability, structure and KPI discipline throughout the business
- Managing operational customer relationships and escalation handling
- Improving service delivery consistency, workflow management and operational reporting
- Supporting recurring revenue growth across service and maintenance operations
- Overseeing field-based operational and technical service teams
- Managing operational budgeting, forecasting and commercial performance
- Improving engineer utilisation, labour recovery and operational efficiency
- Supporting installation and project delivery oversight where required
- Building operational rhythm, management structure and performance visibility
- Working closely with ownership on operational strategy and business growth
- Proven operational leadership experience within technical services, hard services FM, M&E or engineering-led service businesses
- Strong experience managing field-based operational or service teams
- Customer-facing operational leadership experience is required
- Proven experience implementing KPI governance, accountability and operational structure
- Hands-on operational management style with strong leadership presence required
- Hard services FM or technical services background preferred
- Experience within HVAC, refrigeration, M&E services or building services environments beneficial
- Trade or technical background advantageous
- Experience improving operational systems, service delivery and team accountability beneficial
- Exposure to recurring maintenance and service contract environments preferred
- Lead operational service delivery across maintenance and technical operations
- Develop KPI-led operational management systems and reporting structures
- Improve workflow planning, utilisation and operational efficiency
- Drive accountability and performance standards across operational teams
- Support scheduling, coordination and engineer management functions
- Manage customer engagement, escalation handling and service performance
- Oversee operational budgeting, labour planning and forecasting
- Improve service profitability, customer retention and operational consistency
- Support operational recruitment and development of management teams
- Work closely with ownership to shape operational growth strategy
You are likely coming from a hard services FM, technical services, building services or engineering-led operational environment where you have managed field-based teams and customer-facing operations.
You bring strong operational energy, urgency and accountability while remaining commercially aware and highly organised.
You are comfortable leading from the front, engaging directly with operational teams, solving problems in real time and improving standards across fast-moving service operations.
This Operations Director role will suit somebody who enjoys operational influence, autonomy and the opportunity to shape the future structure of a growing engineering services business.
What’s on Offer
Salary: €105,000 to €120,000 DOE
Benefits:
- Bonus structure
- Company vehicle or allowance
- Pension
- Long-term progression opportunity
- Direct access to ownership and decision making
- High level of operational autonomy
- Opportunity to influence business growth and operational strategy
This is a rare opportunity for an Operations Director to step into a genuinely influential leadership role within an established Irish technical services business with strong existing foundations and long-term growth plans.
The company already has strong technical capability and customer relationships in place. The focus now is on strengthening operational structure, improving delivery consistency and building scalable systems for the next stage of growth.
For the right Operations Director, this role offers real operational ownership, visible influence and the ability to make a meaningful impact within a highly respected engineering-led business.
How to Apply
Call Stephen Nugent on 015314345 or email stephen@breaghrecruitment.com for a confidential discussion.
Why Breagh Recruitment
Breagh Recruitment specialise in recruiting Operations Directors, Technical Services Managers, Hard Services FM leaders and senior operational professionals across the building services, M&E, engineering services and technical operations sectors throughout Ireland and Europe.
We understand the operational leadership, customer management and accountability required to succeed within fast-moving technical service environments and work closely with candidates seeking long-term operational influence and progression opportunities.
